Effective Date: November 11, 2025
Alpha Analytical Laboratories (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://www.alpha-labs.com (“Site”).
This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or contact us.
1. Information We Collect
When you use our Site, we may collect the following information that you voluntarily provide through our contact form:
- Name
- Email address (if included in your message)
We do not request or collect sensitive information, payment data, or file uploads through our Site.
2. How We Use Your Information
We use the information you provide only to:
- Respond to your inquiries and requests for information;
- Provide customer support and follow up on your messages;
- Improve the content and functionality of our Site.
We do not sell, rent, or share your personal information with third parties for marketing or other purposes.
3. Cookies and Tracking
Our Site is hosted on WordPress and may use basic cookies necessary for website functionality (e.g., remembering form input or preferences).
We do not use analytics cookies, advertising trackers, or third-party plugins that collect personal data.
You can manage or disable cookies through your browser settings if you choose.
4. Data Retention
We retain contact form submissions for as long as necessary to respond to your inquiry, typically no longer than 12 months, unless required for legal or business purposes.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Our website uses secure hosting and standard technical safeguards, including encryption of communication where applicable.
However, no online system can be guaranteed 100% secure, so you share information at your own discretion.
6. CCPA Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request disclosure of the categories and specific pieces of personal information we have collected about you;
- Request deletion of your personal information;
- Request that we do not sell your personal information (we do not sell data in any case).
To exercise these rights, you may contact us at:
📧 clientservices@alpha-labs.com
📍 Alpha Analytical Laboratories
208 Mason Street, Ukiah, CA 95482
We may need to verify your identity before processing your request.
7. Children’s Privacy
Our website and services are intended for individuals 18 years of age or older.
We do not knowingly collect or store personal information from minors. If we learn that information from a minor has been provided, we will delete it promptly.
8. Links to Other Websites
Our Site may contain links to external websites for reference or convenience.
We are not responsible for the content or privacy practices of those third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Effective Date.”
We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Alpha Analytical Laboratories
208 Mason Street
Ukiah, CA 95482
📧 clientservices@alpha-labs.com